All Topics

Exporting Your Reports

Reports & Statistics 02/08/2026 02:01 1056

Payment Methods We Support

Payments & Guarantees 02/08/2026 02:02 1148

How Payouts Are Processed?

Payments & Guarantees 02/08/2026 02:02 1089

Security of Guest Payments

Payments & Guarantees 02/08/2026 02:07 1210

Deposit & Guarantee Rules

Payments & Guarantees 02/08/2026 02:03 1064

Handling Payment Issues

Payments & Guarantees 02/08/2026 02:01 1021

Refunds & Cancelation Policies

Payments & Guarantees 02/08/2026 02:02 1034

Payment Verification Process

Payments & Guarantees 02/08/2026 02:59 1020

How to Confirm a Payment

Payments & Guarantees 02/08/2026 02:02 1049

Guest didn’t show up – what can I do?

Problems & Solutions 02/08/2026 02:07 1134

Guest wants to cancel at the last minute

Problems & Solutions 02/08/2026 02:18 1152

My guest is not respecting the house rules

Problems & Solutions 02/08/2026 02:07 1262

Damage in the apartment – how to report it?

Problems & Solutions 02/08/2026 02:07 1075

Overbooking: I have two reservations for the same dates

Problems & Solutions 02/08/2026 02:02 994

Payment problem: guest says they paid, but I don’t see the booking

Problems & Solutions 02/08/2026 02:24 1052

Guest is asking to pay outside the platform

Problems & Solutions 02/08/2026 02:03 1087

How to handle complaints and bad reviews?

Problems & Solutions 02/08/2026 02:06 1029

Technical problem: something on the website is not working

Problems & Solutions 02/08/2026 02:59 1032

When will I receive my payout?

Finance & Payouts 02/08/2026 02:06 1165

How to add or update my payout method?

Finance & Payouts 02/08/2026 02:06 1130