Problems & Solutions
Guest didn’t show up – what can I do?
Guest wants to cancel at the last minute
My guest is not respecting the house rules
Damage in the apartment – how to report it?
Overbooking: I have two reservations for the same dates
Payment problem: guest says they paid, but I don’t see the booking
Guest is asking to pay outside the platform
How to handle complaints and bad reviews?
Technical problem: something on the website is not working
Showing 1 - 9 of 9 topics
